All of our fudge is made to order unless specified (showing as in stock on our website) therefore it may take a little longer for us to get your parcel ready to be shipped. Don’t worry though, your order is being handmade and handcrafted!
Packages are generally dispatched within 5-7 days after receipt of payment.
Domestic (UK) parcels and International Parcels (Outside of the UK incl Europe & North America) are typically sent via Royal Mail & UPS as our discredtion. If you wish to have you parcel arrive quicker once it’s made, we offer you the option to upgrade your parcel to UPS which is a next working day trackable service (not guaranteed). For delivery estimate. Please note however, this delivery is speed is once your order has been dispatched, not when your order has been recieved. We will inform you once your order has been dispatched and provide you with a tracking number (where possible).
If you are ordering multiple products we will do our best to group these all together to keep postage costs to you at a minimum.
Our economy shipping method is Royal Mail 2nd Class.
Our standard shipping method is Royal Mail 1st Class. Royal Mail aims to deliver within 1-2 days (excluding Sundays), with 95% of parcels delivered within 1 day. Royal Mail offers a delivery confirmation.
Our express shipping method is via UPS, this can still be chosen as your delivery method and will generally get to you next day after dispatch (no delivery at weekends). This is a fully trackable service.
For orders over 10KG or outside our typical delivery bracket, please contact us
For international orders to Europe, we use Royal Mail, theur latest prices, guidance and information can be found on their website.
American Delivery Information
It has come to our attention that parcels sent to the US recently have not been reaching their destination. Because of this we have had to change our USA courier to a trackable service. Unfortunately this has meant a rise in postage cost which we cannot absorb. Prices for this can be found at the checkout after entering your address. We understand these prices maybe expensive so please contact us with your order details & we will investigate alternative trackable services which are more affordable.
Boxes are amply sized and your items are well-protected. We pride ourselves in reusing boxes and paper packaging sent to us by other companies and use them to send fudge out to you where ever possible!
There maybe times where we are unable to honour your requested courier choice and we will provide an alternative transport method, your order may be upgraded or downgraded to an alternative courier at no extra charge.
Should you have any queries about our delivery methods please feel free to contact us.