Delivery Information

Updated: February 2018

All of our fudge is made to order unless specified (showing as in stock on our website) therefore it may take a little longer for us to get your parcel ready to be shipped. Don’t worry though, your order is being handmade and handcrafted!

Packages are generally dispatched within 5-7 days after receipt of payment. Packages are dispatched Monday-Friday (Saturdays at our discretion & not dispatched on Sundays)

Domestic (UK) parcels are sent via numerous couriers including Royal Mail, MyHermes & UPS whilst International Parcels (Outside of the UK incl Europe & North America) are sent via Royal Mail. If you wish to have you parcel arrive quicker once it’s made, we offer you the option to upgrade your parcel to UPS which is a next working day trackable service (not guaranteed). For delivery estimates, please check below table. Whichever delivery method you choose, we will inform you once your order has been dispatched and provide you with a tracking number (where possible).

If you are ordering multiple products we will do our best to group these all together to keep postage costs to you at a minimum.

Our economy shipping method is Royal Mail 2nd Class.

Our standard shipping method is Royal Mail 1st Class. Royal Mail aims to deliver within 1-2 days (excluding Sundays), with 95% of parcels delivered within 1 day. Royal Mail offers a delivery confirmation.

Our express shipping method is via UPS, this can still be chosen as your delivery method and will generally get to you next day after dispatch (no delivery at weekends). This is a fully trackable service.

Please see our domestic delivery prices below:

Economy (2-3 days)
Standard (1-2 days)
Express (Next Working Day)
Up to 1KG£2.90£3.40£6.15
Up to 2KG£2.90£5.40£6.15
2-10KG Or 10+ Items
No service offeredNo Service Offered£6.15

For orders over 10KG or outside the above bracket, please contact us

 

Dispatch Dates & Delivery Estimates

 

 

Dispatch DayEstimated Arrival (Economy Service)Estimated Arrival (Standard Service)Estimated Arrival (Express Service)
MondayWednesday/ThursdayTuesdayTuesday
TuesdayThursday/FridayWednesdayWednesday
WednesdayFriday/SaturdayThursdayThursday
ThursdaySaturday/MondayFridayFriday
FridayWe do not dispatch on FridaysSaturdayWe do not dispatch on Fridays

For international parcels, we use Royal Mail and base our prices on theirs, for more information please visit their website. Royal Mail 2017 Prices PDF. Please Note: Our prices are based on ‘Europe’ and ‘World Zone 1’. For our international prices, we use wider weight margins than Royal Mail. For more accurate prices feel free to contact us.

American Delivery Information – January 2019

It has come to our attention that parcels sent to the US recently have not been reaching their destination, this may be due to the Government Shutdown and/or postage service backlog. Because of this we have had to change our USA courier to a trackable service. Unfortunately this has meant a rise in postage cost which we cannot absorb. Please see our current US parcel prices (inc full tracking). Please note Prices are on Page 15 Zone 10 USA & Canada.

Boxes are amply sized and your items are well-protected. We pride ourselves in reusing boxes and paper packaging sent to us by other companies and use them to send fudge out to you where ever possible!

There maybe times where we are unable to honour your requested courier choice and we will provide an alternative transport method, your order may be upgraded or downgraded to an alternative courier at no extra charge.

Should you have any queries about our delivery methods please feel free to contact us.

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