Delivery Information

Updated: February 2018

All of our fudge is made to order unless specified (Showing as in stock on our website) therefore it may take a little longer for us to get your parcel ready to be shipped, don’t worry though, your order is being handmade and handcrafted!

Packages are generally dispatched within 5-7 days after receipt of payment. Packages are dispatched Monday-Friday (Saturdays at our discretion & not dispatched on Sundays)

Domestic (UK) parcels are sent via numerous couriers including Royal Mail, MyHermes & UPS whilst International Parcels (Outside of the UK inc Europe & North America) are sent via Royal Mail. If you wish to have you parcel arrive quicker once it’s made, we offer you the option to upgrade your parcel to UPS which is a next working day trackable service (Not Guaranteed)(For delivery estimates, please check below table). Whichever delivery method you choose, we will inform you once your order has been dispatched and provide you with a tracking number (Where possible).

If you are ordering multiple products we will do our best to group these all together to keep postage cost’s to you at a minimum.

Our Economy Shipping Method is MyHermes & Royal Mail 2nd Class. Both couriers aim to deliver within 2-3 days (Excluding Sundays). MyHermes is a trackable service whereas Royal Mail offers just a delivery confirmation.

Our Standard shipping method is Royal Mail 1st Class. Royal Mail aims to deliver within 1-2 days (Excluding Sundays), with 95% of parcels delivered within 1 day. Royal Mail offers a delivery confirmation.

Our Express shipping method is via UPS, this can still be chosen as your delivery method and will generally get to you next day after dispatch(No delivery at weekends) (Not guaranteed)(For delivery estimates, please check below table). This is a fully trackable service.

Please see our domestic delivery prices below:

Economy (2-3 days)
Standard (1-2 days)
Express (Next Working Day)
Up to 1KG £2.90 £3.40 £6.15
Up to 2KG £2.90 £5.40 £6.15
2-10KG Or 10+ Items
No service offered No Service Offered £6.15

For orders over 10KG or outside the above bracket, please contact us

 

Dispatch Dates & Delivery Estimates

 

 

Dispatch Day Estimated Arrival (Economy Service) Estimated Arrival (Standard Service) Estimated Arrival (Express Service)
Monday Wednesday/Thursday Tuesday Tuesday
Tuesday Thursday/Friday Wednesday Wednesday
Wednesday Friday/Saturday Thursday Thursday
Thursday Saturday/Monday Friday Friday
Friday We do not dispatch on Fridays Saturday We do not dispatch on Fridays

For international parcels, we use Royal Mail and base our prices on theirs, for more information please visit their website. Royal Mail 2017 Prices PDF. Please Note: Our prices are based on ‘Europe’ and ‘World Zone 1’. For our international prices, we use wider weight margains than Royal Mail. For more accurate prices feel free to contact us.

We do not currently ship outside of Mainland Europe & North America (inc Canada).

Boxes are amply sized and your items are well-protected. We pride ourselves in using boxes, we reuse boxes and paper packaging sent to us by other companies and use them to send fudge out to you where ever possible!

There maybe times where we are unable to honor your requested courier choice and we will provide an alternative transport method, your order may be upgraded or downgraded to an alternative courier at no extra charge.

Should you have any queries about our delivery methods please feel free to contact us.

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We're now accepting CHRISTMAS Orders! Visit our Christmas post for details!
Order before 15th December to GUARANTEE Christmas Delivery